Green Room Osteopathy

the art of pain relief

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Privacy Policy

Any information submitted to Green Room Osteopathy will not be shared or sold to third parties. Any credit or debit card payment details are not held on record. Details submitted using any form on this website are sent using a secure connection.

  1. What this policy covers

    This privacy policy for Green Room Osteopathy is dedicated to protecting the confidentiality and privacy of information entrusted to us. The data controller is Juliet Richards.

  2. Personal information we collect

    Your personal details including your name, postal and billing address, email address, phone numbers, date of birth, next of kin, and / or physical and mental health condition.

  3. How we collect your information

    We will only collect your information in accordance with data protection laws

    We may use your personal information to contact you in response to your communications.

  4. Why do we process your personal information

    We will only collect and use your personal information if you have consented for us to do so.

    We may use and process your information where we have a sensible or legal reason to do so. We use this information to.

    1. Provide a legal record of treatment.
    2. Provide continuity of care.
    3. Contact you during the course of your treatment.
    4. Contact you with information that may be of benefit to you.

  5. How long do we keep your personal information

    We will keep your records as required by law for a minimum of eight years after treatment. We may retain electronic records indefinitely for use if you return for another session of treatment.

  6. Use of Children's personal information

    We will only collect personal information on children under 16 in accordance with data protection laws. We will keep the personal data until the child reaches the age of 25.

  7. Use of website

    When using our website we may collect personal information about you. We may collect data such as your computers IP (internet protocol) address, cookies, browser type and version, visited pages, time and date of visits and time spent on site pages.

    We may use your information for improving the quality of our website or to enable us to contact you with relevant offers or market research questions.

    Please be aware that Green Room Osteopathy website my contain links to other sites that are not covered by this Privacy policy. We encourage users to review the privacy policy of each website before disclosing any personal information.

    The security of your personal information is of the upmost importance to us and we use commercially acceptable methods of protection, but please be reminded that 100% security cannot be guaranteed for transmissions over the internet.

  8. Sharing your personal information

    Your information will not be used or shared with third parties.

  9. Disclosure of personal information to other Health Care Professionals

    Your personal information may be used to communicate with other health care providers in response to a clinical need or response to your communications. This may include but is not limited to GPs, Consultants, Medical referrers, or other health care professionals.

  10. Your information rights and responsibilities

    You have the right to request a copy of all the personal information we hold on you. Please make any requests in writing.

  11. Date of this privacy policy

    This policy is effective as of April 2018. We reserve the right to update or change our policy at any time and you should recheck the wording periodically. If we make any material changes to this privacy policy, we will notify you by placing a prominent notice on the website.

  12. How to contact us

    Our data protection officer is Juliet Richards. If you have any queries relating to our use of your personal information or this privacy policy, please contact Green Room Osteopathy.