Any information submitted to Green Room Osteopathy will not be shared or sold to third parties. Any credit or debit card payment details are not held on record. Details submitted using any form on this website are sent using a secure connection.
What this policy covers
Personal information we collect
Your personal details including your name, postal and billing address, email address, phone numbers, date of birth, next of kin, and / or physical and mental health condition.
How we collect your information
We will only collect your information in accordance with data protection laws
We may use your personal information to contact you in response to your communications.
Why do we process your personal information
We will only collect and use your personal information if you have consented for us to do so.
We may use and process your information where we have a sensible or legal reason to do so. We use this information to.
- Provide a legal record of treatment.
- Provide continuity of care.
- Contact you during the course of your treatment.
- Contact you with information that may be of benefit to you.
How long do we keep your personal information
We will keep your records as required by law for a minimum of eight years after treatment. We may retain electronic records indefinitely for use if you return for another session of treatment.
Use of Children's personal information
We will only collect personal information on children under 16 in accordance with data protection laws. We will keep the personal data until the child reaches the age of 25.
Use of website
When using our website we may collect personal information about you. We may collect data such as your computers IP (internet protocol) address, cookies, browser type and version, visited pages, time and date of visits and time spent on site pages.
We may use your information for improving the quality of our website or to enable us to contact you with relevant offers or market research questions.
The security of your personal information is of the upmost importance to us and we use commercially acceptable methods of protection, but please be reminded that 100% security cannot be guaranteed for transmissions over the internet.
Sharing your personal information
Your information will not be used or shared with third parties.
Disclosure of personal information to other Health Care Professionals
Your personal information may be used to communicate with other health care providers in response to a clinical need or response to your communications. This may include but is not limited to GPs, Consultants, Medical referrers, or other health care professionals.
Your information rights and responsibilities
You have the right to request a copy of all the personal information we hold on you. Please make any requests in writing.
How to contact us